‘A perfect storm’: Pandemic is making it harder to kick drugs

October 27, 2020

By The Patriot Ledger

This three-day series looks at how the Quincy Police Department’s Narcan program continues to save and change lives. Today: The ongoing coronavirus crisis has overshadowed an epidemic that has been killing Massachusetts residents for more than a decade.

The coronavirus pandemic has claimed the lives of more than 9,810 Massachusetts residents since March, battered the national economy and changed the way every American lives. It’s what is talked about on the news, in coffee shops and behind closed doors.

But while the world focuses on racing toward a vaccine for the pandemic, the opioid epidemic rages on in families helpless to stop their loved ones from succumbing to a very different type of disease.

“People with substance use disorder are struggling baseline, and right now everyone is struggling, so they are not immune from that,” Laura Martin, Quincy’s substance use prevention coordinator, said. “Anecdotally, we’re hearing about an increase in overdoses and we’re all in a bit of agreement that with an increased isolation and a decrease in services, relapse is a lot more likely. It’s a perfect storm.”

The state says nearly 19,000 people lost their lives to drug overdose between 2010 and 2019, yet the pandemic has managed to overshadow the epidemic that sank its claws into Massachusetts residents over a decade ago. Social distancing requirements cut off access to treatment, additional stressors have led to more triggers for addicts and experts say turning a blind eye to the enemy we know may end up fatal for many.

“We can’t look away,” Julie Burns, executive director of nonprofit RIZE Massachusetts, said. “It’s so easy to look away, but people will get sicker and sicker. There will be more people on the streets, people will lose their homes and, obviously, the biggest danger is death. People can die quickly from this, and we can’t lose sight of them.”

Narcan’s effect

As Massachusetts marks a decade of regular use of Narcan, the overdose-reversal drug, the state has seen a slight decrease in fatal overdoses. The state Department of Public Health says 2,102 people died from opioid-related overdoses in 2016, and that number dropped to an estimated 2,015 in 2019.

Burns says it is too soon to know exactly how coronavirus-related stressors have affected the opioid epidemic, but she points to the longtime use of Narcan as a reason Massachusetts may see fewer fatal overdoses during this period than other states.

“We do have a ‘best practices’ Narcan distribution system here in the state,” she said. “People know where to get it and how to use it, so we may actually see slightly better numbers than the states around us.”

Since the start of the coronavirus pandemic, more than 40 states have reported increases in opioid-related deaths, the American Medical Association says. Experts blame the increases on stressors and distractions brought on by the pandemic; a system already poorly set up to handle mental health crisis; and coronavirus-mandated changes to treatment options, such as the reduction of in-person support groups and the elimination of hospital intervention programs.

“The opioid crisis was in the news on a very regular basis for the last several years,” Burns said. “It was something public officials talked about with regularity, but given COVID and the increased focus on race and equity, it’s really been pushed off the front pages. People in recovery or in the field or who have a family member who is struggling are still paying attention, but for others, it has just fallen away.”

Those in the substance abuse field say the pandemic brought together a series of circumstances that worsened an already difficult problem.

For one, the isolation and general uncertainty confronting millions of Americans have been a mental health trigger for many. Massachusetts General Hospital reports a rise in cases of anxiety and depression in the general population, and experts say that’s particularly true of those with substance use disorder.

“The things that (people in recovery) have relied upon for so long are kind of gone,” Martin said. “Substance use disorder is a disease where isolation and disruption can be an extremely dangerous thing, both for people in recovery and people trying to seek services.”

The pandemic has also diverted resources away from the epidemic, so services such as A New Way Recovery Center’s H.E.A.R.T. program have been hit hard. Some people are facing joblessness, leading to an inability to pay for recovery and to more idle time.

“The economic fallout is tough because a lot of people use work as a distraction and part of recovery,” Burns said. “People are starting to see the real impact of the COVID-19 pandemic on the streets and in mental health fields.”

‘It’s just gone’

Robyn Houston-Bean, of Braintree, who became a vocal advocate for drug overdose awareness when her 20-year-old son Nick died in 2015, said she’s had people say to her, “Oh, things must be good, I haven’t heard about overdoses lately.”

“And I say, ‘No, it’s just not a news story anymore,’” she said. “The opioid epidemic has gotten lost within COVID. It seems to have just fallen off of any mentions in the news or in conversations. It’s just gone – ‘poof.’”

Mike Woodbury, of Pembroke, lost both his sons to overdoses in 2016. They died on the same day, in the same house, from the same thing: an overdose of fentanyl, a powerful synthetic opioid that kills many heroin and prescription drug addicts.

“It’s a long-term struggle and it’s not getting any easier,” Woodbury said of trying to cope with his sons’ deaths. “My wife isn’t coping with it at all. I just started counseling for the second time. I’ve been talking to the same therapist since the pandemic started. It helps.”

Michael Woodbury was 37 and his brother, Jonathan Woodbury, was 33 when they died. They left behind their mother, father, sister and a teenaged daughter. The two men had been in the grips of addiction for a decade and had been making progress in staying clean. Jonathan had been clean for three years. Michael had just crossed the one-year threshold.

While his family’s fight with the epidemic ended four years ago, Mike Woodbury says he still sees it all around him. A co-worker recently lost his son to an overdose. Woodbury’s neighbor has been revived by paramedics three times following overdoses.

“My granddaughter who lost her father, she’s 16 now. She sees the ambulance pull up to the neighbor’s house, and she knows why,” Woodbury said. “It’s still there, like any other disease. Like cancer or anything else, this hasn’t gone away because of coronavirus. And it’s so, so serious.”

Fear of backsliding

Houston-Bean said COVID-19′s impact on the addiction community has shown itself in many ways. Her organization, The Sun Will Rise Foundation, saw a huge influx in requests for scholarships to pay for sober living homes as people lost their jobs and ability to pay. She also runs a grief support group, which has had an influx of new members who’ve lost someone to opioids.

“I’ve felt so bad for these families because they couldn’t even grieve with other people,” she said. “They were already feeling stigmatized and alone, and they found themselves even more isolated and unable to get support.”

The Sun Will Rise has spent the better part of five years providing resources for those who are struggling, helping to pay for treatment options and getting the word out about substance abuse disorder. But she fears these six months of silence on the topic will wipe out her, and others’, efforts.

“I thought we were making some headway. The stigma was starting to lessen a bit, people were starting to understand that it really does take community to try to support people,” she said. “But if that message gets lost, we’re going to lose years.”

Despite the challenges, social workers, recovery coaches and others are praised for stepping up to fill a void that at one time seemed bottomless.

“Instead of just throwing their hands up like so many people would when, literally, everything is falling apart, the people in the recovery world have just gotten more resilient,” Martin said. “They’re coming up with the best ways to help. Does that mean it’s easy? No. Does that mean we aren’t in a lot of trouble? No. But it’s inspiring to see.”

Quincy police Detective Lt. Patrick Glynn, who helped pioneer officers’ use of Narcan, says the fight against opioids has “turned the corner,” but he fears a backward slide. He used football as an analogy.

“We’re on the 5-yard line, so to speak, and I think that’s going to continuously be fourth (down) and 5. It would be great to get to that goal line, but again, we’ve got to be realistic about it,” he said. ” We can’t move backwards, we can’t be pushed back to the 6-yard line, the 7-yard line. We’ve made it so far that we have to keep it going.”

Position Summary

Mosaic Opioid Recovery Partnership (Mosaic), funded by the MA Department of Public Health, Bureau of Substance Addiction Services and powered by RIZE Massachusetts Foundation (RIZE), is a partnership like no other. It is a unique, public-private collaboration designed to support initiatives that are addressing the opioid overdose crisis in communities that have been historically underserved and have experienced a high rate of opioid-related overdose deaths.

The funding for Mosaic comes from the Massachusetts Opioid Recovery and Remediation Fund (ORRF), which resulted from the historic legal effort to demand justice from several private companies for the harms caused by the opioid epidemic. This is one of the first public-private partnerships of this magnitude using settlement funds for community-led initiatives.

In partnership with BSAS and municipalities receiving opioid abatement funds, RIZE manages the Municipal Training and Technical Assistance (Muni TTA) Program. This program aligns with Mosaic’s mission to ensure that opioid abatement funds are invested and remain in the communities most deeply impacted by the crisis while also fueling transformative change through grassroots, community-led efforts.

The Muni TTA project manager provides project management, data, and operational support, ensuring the Muni TTA Program runs smoothly, is well documented, and is grounded in data. This role translates program strategy into concrete workplans, tracking systems, and reporting products, and provides day-to-day task direction to the program coordinator on project deliverables.

RIZE seeks someone for this position who is passionate about ending the overdose crisis and unafraid of new ideas. Success will require a positive, can-do, learning mindset and a collaborative, team-oriented approach. We are looking for candidates who understand how complex and interconnected issues, such as funding, data systems, and municipal government structures, intersect with addressing the overdose crisis.

The project manager supports the implementation of the Muni TTA workplan and Salesforce data infrastructure, coordinates monthly and quarterly reporting, provides project management support to four regional community advisory boards (CABs), and manages the logistics and content pipeline for the program's webinar series and newsletter. This position reports to the chief program officer (CPO) and works closely with the senior program officer (SPO).

 

Key Responsibilities

1. Workplan & Data Management

  • Oversee the Muni TTA workplan and Asana project management structure across six program goals: Proactive Outreach; Communications and Engagement; Quality Assurance and Team Development; Evaluation and Reporting; Intermunicipal Collaboration and Partnerships; and Community Advisory Boards. Monitor and keep progress, and identify risks or adjustments needed to keep deliverables on track
  • Set and monitor Salesforce data quality standards, oversee the Mosaic Muni TTA dashboard in coordination with the program coordinator, and produce reports; identify data quality issues and recommend adjustments to tracked metrics as the program evolves.
  • Monitor case documentation and tracking; compile monthly quality-review summaries for senior management review.
  • Support municipal capacity assessments by synthesizing results, identifying gaps, and helping the SPO draft action plans that reflect program priorities and municipal needs.

2. Reporting & Leadership Support

  • Compile regular qualitative reports, drafting the consolidated narrative of outcomes, barriers, and strategic adjustments for the SPO to finalize.
  • Develop regular progress updates, data summaries, and briefing materials for senior leadership, translating program activity and outcomes into clear talking points for internal review and external stakeholder discussions.
  • Coordinate senior leadership meeting preparation by identifying needed inputs, shaping agendas around key decisions, and ensuring materials are ready for review and follow-up. Coordinate post meeting follow-up.
  • Participate in cross-sector coordination meetings as needed to support data, reporting, or project management needs.

3. Community Advisory Board & Event Support

  • Provide project management for CAB implementation tracking progress and outcome metrics.
  • Direct administrative support for CABs, including materials preparation and outreach coordination.
  • Coordinate logistics, timelines, materials, follow-up, and slide preparation for regional and statewide presentations, meetings, and events.

4. Communications & Content Pipeline

  • Project-manage Mosaic TTA webinars: in coordination with the program coordinator maintain the topic and speaker pipeline, coordinate scheduling and logistics, and track post-session evaluations.
  • Project-manage Muni TTA bulletin and newsletter production, coordinating content collection, drafting, and oversee program coordinator with distribution timelines, and tracking engagement analytics.
  • Direct the program coordinator's development of training materials and slide decks; review for quality and program alignment before routing to senior leadership for approval.

 

Qualifications

Required

  • Strong organizational and time management skills
  • Proficiency in Microsoft Office, Google Workspace, and virtual meeting platforms
  • Excellent written and verbal communication skills

Preferred

  • Experience in public health, behavioral health, or harm reduction
  • Familiarity with workforce development initiatives
  • Experience supporting coalitions or multi-partner collaborations
  • Experience working with communities disproportionately impacted by substance use and overdose

Core Competencies

  • Commitment to harm reduction philosophy and health equity
  • Cultural humility and trauma-informed approach
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong interpersonal skills and collaborative mindset
  • High level of discretion and professionalism
  • Bachelor's degree in public health, public administration, business, or a related field and a minimum of five years of relevant experience; or a master's degree and a minimum of two years of experience.
  • Demonstrated project management experience, ideally within a public health, government, or nonprofit setting.
  • Strong data and systems management skills; experience with Salesforce, or a comparable CRM/database strongly preferred.
  • Experience managing workplans, timelines, and reporting cycles.
  • Experience with supervision preferred.
  • Excellent written communication skills, including experience drafting reports and briefing materials for review by senior staff.
  • Proficiency with Salesforce, Asana, Microsoft Office 365, and virtual conferencing platforms; familiarity with Canva, WordPress, and Constant Contact a plus.
  • Knowledge of the Massachusetts opioid settlement funding landscape and municipal government structures preferred.

Skills, Abilities, Attributes

  • Strong organizational skills and sound judgment in a fast-paced, small-team, collegial environment.
  • Comfortable managing competing priorities and shifting timelines with minimal oversight.
  • Demonstrated track record of sustained high-quality, independent work in fast-paced environments.
  • Effective relationship-builder able to coordinate across internal teams and external stakeholders.
  • Ability to exercise discretion in handling confidential or sensitive information.
  • Motivated by a keen sense of mission and values with a willingness to embrace and actively support RIZE's agenda.

Work Environment

The Municipal TTA project manager is a full-time, hybrid role. RIZE is in downtown Boston; travel, primarily in-state, will be required for meetings and events as needed. This role may require evening and occasional weekend work.