Working together, we can end the opioid epidemic in Massachusetts

November 23, 2018

By The Boston Globe

When we want to make our Commonwealth stronger, the private, public, and nonprofit sectors come together and get it done. We did this with education reform, health care reform, marriage equality, and pay equity, just to name a few. Today, with Massachusetts in the grip of an opioid overdose epidemic as evidenced by two reports funded by the RIZE Massachusetts Foundation, we must once again unite and focus our combined strengths on this crisis that is weakening our Commonwealth and hurting people and families.

The human toll in Massachusetts is devastating, as we have one of the highest rates of opioid-related deaths in the country. Five people die every day in Massachusetts from overdose. Recently released research from Boston Medical Center shows that 4.6 percent of the Commonwealth’s population may be dealing with some level of opioid use disorder.

The opioid overdose epidemic is also taking a toll on our economy. The Massachusetts Taxpayers Foundation just released a report that details, for the first time, the negative economic impact of opioid use disorder on the state’s economy. The report tells us that businesses in Massachusetts saw lost productivity and additional health care costs approaching $5 billion in 2017. In the same year, costs to the state budget in the areas of health care services and public safety reached almost $2 billion. And municipalities, already struggling with their budgets, paid out more than a half-billion dollars in first responder and police costs related to opioid use disorder.

Massachusetts takes pride in our skilled and industrious workforce, but that too is affected by the opioid crisis. In another recent report, focusing on the impact of opioids on our workforce, the Massachusetts Health Policy Forum at Brandeis University tells us that in addition to raising health care costs by hundreds of millions of dollars for businesses, the opioid crisis is significantly limiting our workforce and worker productivity. The report says that 55 percent of people with opioid use disorder are full-time employees and 37 percent of them are on commercial insurance.

The health care and human service communities are doing tremendous work in bringing compassionate care to people suffering from opioid use disorder and support for families. The Commonwealth, at both the executive and legislative levels, is taking significant steps to prevent deaths, reduce negative economic impacts, and improve and increase access to care and treatment. Every day we witness the remarkable recovery people are achieving with access to high quality care, and Massachusetts stands out nationally for our progress in fighting the epidemic.

But government and the nonprofit sectors can’t do it alone. As we learn more about the impact of the opioid epidemic on our economy, the business community must now bring its commitment, brainpower, and resources to the table and become an equal partner in addressing this crisis, just as it has done in the past on other issues.

To begin with, employers can be a major resource for helping their employees with opioid use disorder. The Massachusetts Health Policy Forum put forward recommendations for employers that include steps like removing co-pays and prior authorization on opioid use disorder-related medicines and counseling. Businesses can also take advantage of resources designed for them, such as the Employer Resource Library created by Boston Medical Center’s Grayken Center for Addiction, and the opioid overdose tool kit issued by Blue Cross Blue Shield of Massachusetts. Most importantly, the business community can lead by example and eliminate stigma and create recovery-friendly workplaces to encourage more people to come forward, seek help, and reclaim their lives.

As a more fully engaged partner focused on the opioid crisis, the business community can use its buying power, its ability to convene community stakeholders, and its respected voice to influence public policies, improve health care coverage, and focus funding in ways that will greatly accelerate the reduction of deaths and negative economic impacts caused by opioid use disorder.

Ending the opioid overdose epidemic in Massachusetts may seem an overwhelming task, but we are confident that when the public, nonprofit, and private sectors fully come together, we will get it done and make the Commonwealth even stronger.

Andrew Dreyfus is the president and CEO of Blue Cross Blue Shield of Massachusetts, Dr. David Torchiana is president and CEO of Partners HealthCare, and Kate Walsh is the president and CEO of the Boston Medical Center Health System. All sit on the RIZE Massachusetts Foundation board of directors that funded the economic impact studies cited above.

Position Summary

Mosaic Opioid Recovery Partnership (Mosaic), funded by the MA Department of Public Health, Bureau of Substance Addiction Services and powered by RIZE Massachusetts Foundation (RIZE), is a partnership like no other. It is a unique, public-private collaboration designed to support initiatives that are addressing the opioid overdose crisis in communities that have been historically underserved and have experienced a high rate of opioid-related overdose deaths.

The funding for Mosaic comes from the Massachusetts Opioid Recovery and Remediation Fund (ORRF), which resulted from the historic legal effort to demand justice from several private companies for the harms caused by the opioid epidemic. This is one of the first public-private partnerships of this magnitude using settlement funds for community-led initiatives.

In partnership with BSAS and municipalities receiving opioid abatement funds, RIZE manages the Municipal Training and Technical Assistance (Muni TTA) Program. This program aligns with Mosaic’s mission to ensure that opioid abatement funds are invested and remain in the communities most deeply impacted by the crisis while also fueling transformative change through grassroots, community-led efforts.

The Muni TTA project manager provides project management, data, and operational support, ensuring the Muni TTA Program runs smoothly, is well documented, and is grounded in data. This role translates program strategy into concrete workplans, tracking systems, and reporting products, and provides day-to-day task direction to the program coordinator on project deliverables.

RIZE seeks someone for this position who is passionate about ending the overdose crisis and unafraid of new ideas. Success will require a positive, can-do, learning mindset and a collaborative, team-oriented approach. We are looking for candidates who understand how complex and interconnected issues, such as funding, data systems, and municipal government structures, intersect with addressing the overdose crisis.

The project manager supports the implementation of the Muni TTA workplan and Salesforce data infrastructure, coordinates monthly and quarterly reporting, provides project management support to four regional community advisory boards (CABs), and manages the logistics and content pipeline for the program's webinar series and newsletter. This position reports to the chief program officer (CPO) and works closely with the senior program officer (SPO).

 

Key Responsibilities

1. Workplan & Data Management

  • Oversee the Muni TTA workplan and Asana project management structure across six program goals: Proactive Outreach; Communications and Engagement; Quality Assurance and Team Development; Evaluation and Reporting; Intermunicipal Collaboration and Partnerships; and Community Advisory Boards. Monitor and keep progress, and identify risks or adjustments needed to keep deliverables on track
  • Set and monitor Salesforce data quality standards, oversee the Mosaic Muni TTA dashboard in coordination with the program coordinator, and produce reports; identify data quality issues and recommend adjustments to tracked metrics as the program evolves.
  • Monitor case documentation and tracking; compile monthly quality-review summaries for senior management review.
  • Support municipal capacity assessments by synthesizing results, identifying gaps, and helping the SPO draft action plans that reflect program priorities and municipal needs.

2. Reporting & Leadership Support

  • Compile regular qualitative reports, drafting the consolidated narrative of outcomes, barriers, and strategic adjustments for the SPO to finalize.
  • Develop regular progress updates, data summaries, and briefing materials for senior leadership, translating program activity and outcomes into clear talking points for internal review and external stakeholder discussions.
  • Coordinate senior leadership meeting preparation by identifying needed inputs, shaping agendas around key decisions, and ensuring materials are ready for review and follow-up. Coordinate post meeting follow-up.
  • Participate in cross-sector coordination meetings as needed to support data, reporting, or project management needs.

3. Community Advisory Board & Event Support

  • Provide project management for CAB implementation tracking progress and outcome metrics.
  • Direct administrative support for CABs, including materials preparation and outreach coordination.
  • Coordinate logistics, timelines, materials, follow-up, and slide preparation for regional and statewide presentations, meetings, and events.

4. Communications & Content Pipeline

  • Project-manage Mosaic TTA webinars: in coordination with the program coordinator maintain the topic and speaker pipeline, coordinate scheduling and logistics, and track post-session evaluations.
  • Project-manage Muni TTA bulletin and newsletter production, coordinating content collection, drafting, and oversee program coordinator with distribution timelines, and tracking engagement analytics.
  • Direct the program coordinator's development of training materials and slide decks; review for quality and program alignment before routing to senior leadership for approval.

 

Qualifications

Required

  • Strong organizational and time management skills
  • Proficiency in Microsoft Office, Google Workspace, and virtual meeting platforms
  • Excellent written and verbal communication skills

Preferred

  • Experience in public health, behavioral health, or harm reduction
  • Familiarity with workforce development initiatives
  • Experience supporting coalitions or multi-partner collaborations
  • Experience working with communities disproportionately impacted by substance use and overdose

Core Competencies

  • Commitment to harm reduction philosophy and health equity
  • Cultural humility and trauma-informed approach
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong interpersonal skills and collaborative mindset
  • High level of discretion and professionalism
  • Bachelor's degree in public health, public administration, business, or a related field and a minimum of five years of relevant experience; or a master's degree and a minimum of two years of experience.
  • Demonstrated project management experience, ideally within a public health, government, or nonprofit setting.
  • Strong data and systems management skills; experience with Salesforce, or a comparable CRM/database strongly preferred.
  • Experience managing workplans, timelines, and reporting cycles.
  • Experience with supervision preferred.
  • Excellent written communication skills, including experience drafting reports and briefing materials for review by senior staff.
  • Proficiency with Salesforce, Asana, Microsoft Office 365, and virtual conferencing platforms; familiarity with Canva, WordPress, and Constant Contact a plus.
  • Knowledge of the Massachusetts opioid settlement funding landscape and municipal government structures preferred.

Skills, Abilities, Attributes

  • Strong organizational skills and sound judgment in a fast-paced, small-team, collegial environment.
  • Comfortable managing competing priorities and shifting timelines with minimal oversight.
  • Demonstrated track record of sustained high-quality, independent work in fast-paced environments.
  • Effective relationship-builder able to coordinate across internal teams and external stakeholders.
  • Ability to exercise discretion in handling confidential or sensitive information.
  • Motivated by a keen sense of mission and values with a willingness to embrace and actively support RIZE's agenda.

Work Environment

The Municipal TTA project manager is a full-time, hybrid role. RIZE is in downtown Boston; travel, primarily in-state, will be required for meetings and events as needed. This role may require evening and occasional weekend work.