The opioid epidemic: A complex social crisis requires a multi-pronged solution

February 25, 2020

By The Salem News

While we have not yet seen the light at the end of the tunnel in the statewide opioid epidemic, what we have seen is a glimmer of hope.

Recent data from the Massachusetts Department of Public Health shows an almost 6% decrease in opioid-related overdose deaths in the first nine months of 2019, compared to the same time period in 2018. Furthermore, cross-sector collaboration, resulting in shared goals and systemic solutions, is breaking down work silos and embracing interdisciplinary connections between biology, psychology and socio-environmental factors.

This is progress. But it is no time to celebrate.

The statistics are still grim. There were 277 opioid-related overdose deaths in 2018 in Essex County alone, and drug arrests here are on the rise. Across the country – where Massachusetts is ranked among the top 10 states with the highest number of per capita opioid overdose deaths – 197 people are dying every day from drug overdose. And only 11% of people who need treatment for their addiction actually receive it.

In a 2018 editorial, board members of RIZE Massachusetts – a private foundation founded to fight the statewide opioid epidemic – wrote, “Ending the opioid epidemic in Massachusetts may seem overwhelming, but we are confident that when the public, nonprofit and private sectors fully come together, we will get it done and make the commonwealth even stronger.”

“Overwhelming” is right. The opioid epidemic is a complex and multi-layered social crisis with roots right here in Massachusetts, where we were an early adopter of prescribing opioid medications for the treatment of pain. This practice gave rise to skyrocketing oxycontin usage, which led to heroin abuse and now, even more deadly fentanyl use.

“We were the first to get into the opioid crisis, and we were the first to realize it was a crisis, and the first to develop a number of different interventions to try to deal with it,” said Alicia Sasser Modestino, a health economist at Northeastern University, who was interviewed in January for a two-part series on opioids for Freakonomics Radio.

It is said that necessity is the mother of invention. And here in Massachusetts, the severity of drug addiction is galvanizing a new type of response, one that is bringing people together to combat its devastating effects on individuals, families and, more recently highlighted, the economy. A late 2018 study by the Massachusetts Taxpayers Foundation, funded by a grant from RIZE, estimates that the opioid crisis is costing the state more than $2.5 billion annually in lost productivity from absenteeism and reduced job productivity alone.

Work to highlight the economic fallout of the opioid epidemic has made it clear that employers can and must play a critical role in the fight against opioid addiction. The resulting program, Mass CARES – the Massachusetts Communication and Awareness Around Recovery and Employer Support – is helping businesses make their workplaces more recovery friendly.

This kind of innovative work is not only helping to reduce the stigma of opioid addiction, but it’s also broadening the coalition needed to create a systems solution to this deeply embedded, complex crisis.

“No one industry or agency can solve this problem by itself,” said Allie Hunter, executive director of the Gloucester-based Police Assisted Addiction and Recovery Initiative (PAARI). “It really is about collaborating, sharing resources and sharing ideas.”

Founded in 2015 alongside the nationally recognized Gloucester Police Department’s Angel Initiative, PAARI is a nonprofit community policing movement to create non-arrest pathways to drug treatment. In its first five years, membership in PAARI – open to any law enforcement agency nationwide – has grown to nearly 500 departments. The group works with 130 law enforcement agencies across Massachusetts and 20 in Essex County alone. Members have access to program models, technical assistance, seed grants and a robust learning community made up of organizations with a shared goal: ending opioid addiction.

“We’ve grown so quickly because people see the need for this,” said Hunter. “This is an issue we need to approach differently.”

And PAARI’s approach is getting results. Recovery coaches embedded in local police departments are helping people gain access to the treatment resources they need. In Lynn and Lawrence, 181 and 163 individuals respectively were supported in 2018. In Gloucester, PAARI has worked with Department of Public Health to make narcan – a drug used to reverse opioid overdoses – available in public buildings and to the fishing community. And nationwide since 2015, more than 24,000 people have entered treatment through PAARI’s partner police departments. Together, they are changing the national dialogue about law enforcement’s role in tackling the opioid epidemic. And it started right here in Essex County. (For more information on the work of PAARI, visit paariusa.org.)

Furthermore, funders like RIZE and the Evelyn Lilly Lutz Foundation – a Beverly-based organization focused on health – are also changing the way we think about addiction treatment. RIZE’s focus on collaborative models that facilitate coordination among medical, behavioral and community organizations – like the addiction treatment program at Lynn Community Health Center – are highlighting the critical need for care that treats the many facets and effects of addiction. Recent grants from the Lutz Foundation – which has also supported PAARI – have not only expanded medication-assisted treatment programs in Danvers and Gloucester that incorporate counseling and community re-engagement, but are also providing caregivers with the tools and resources they need to keep up with the special demands of patients with substance abuse disorders. 

The fight is far from over, but in Massachusetts and in Essex County, we are fortunate to have so many government, for-profit and nonprofit organizations fostering an approach that is not only working to reduce the stigma surrounding this disease, but also recognizes that it is a fight best won when we face it together.

We urge you to find a way, no matter how small, that you can help Essex County face this challenge that affects us all. The first step to joining the fight is to learn about the many layers and effects of opioid use. The organizations mentioned here are a great place to start.

Stratton Lloyd is the COO and vice president for Community Leadership at Essex County Community Foundation.

Position Summary

Mosaic Opioid Recovery Partnership (Mosaic), funded by the MA Department of Public Health, Bureau of Substance Addiction Services and powered by RIZE Massachusetts Foundation (RIZE), is a partnership like no other. It is a unique, public-private collaboration designed to support initiatives that are addressing the opioid overdose crisis in communities that have been historically underserved and have experienced a high rate of opioid-related overdose deaths.

The funding for Mosaic comes from the Massachusetts Opioid Recovery and Remediation Fund (ORRF), which resulted from the historic legal effort to demand justice from several private companies for the harms caused by the opioid epidemic. This is one of the first public-private partnerships of this magnitude using settlement funds for community-led initiatives.

In partnership with BSAS and municipalities receiving opioid abatement funds, RIZE manages the Municipal Training and Technical Assistance (Muni TTA) Program. This program aligns with Mosaic’s mission to ensure that opioid abatement funds are invested and remain in the communities most deeply impacted by the crisis while also fueling transformative change through grassroots, community-led efforts.

The Muni TTA project manager provides project management, data, and operational support, ensuring the Muni TTA Program runs smoothly, is well documented, and is grounded in data. This role translates program strategy into concrete workplans, tracking systems, and reporting products, and provides day-to-day task direction to the program coordinator on project deliverables.

RIZE seeks someone for this position who is passionate about ending the overdose crisis and unafraid of new ideas. Success will require a positive, can-do, learning mindset and a collaborative, team-oriented approach. We are looking for candidates who understand how complex and interconnected issues, such as funding, data systems, and municipal government structures, intersect with addressing the overdose crisis.

The project manager supports the implementation of the Muni TTA workplan and Salesforce data infrastructure, coordinates monthly and quarterly reporting, provides project management support to four regional community advisory boards (CABs), and manages the logistics and content pipeline for the program's webinar series and newsletter. This position reports to the chief program officer (CPO) and works closely with the senior program officer (SPO).

 

Key Responsibilities

1. Workplan & Data Management

  • Oversee the Muni TTA workplan and Asana project management structure across six program goals: Proactive Outreach; Communications and Engagement; Quality Assurance and Team Development; Evaluation and Reporting; Intermunicipal Collaboration and Partnerships; and Community Advisory Boards. Monitor and keep progress, and identify risks or adjustments needed to keep deliverables on track
  • Set and monitor Salesforce data quality standards, oversee the Mosaic Muni TTA dashboard in coordination with the program coordinator, and produce reports; identify data quality issues and recommend adjustments to tracked metrics as the program evolves.
  • Monitor case documentation and tracking; compile monthly quality-review summaries for senior management review.
  • Support municipal capacity assessments by synthesizing results, identifying gaps, and helping the SPO draft action plans that reflect program priorities and municipal needs.

2. Reporting & Leadership Support

  • Compile regular qualitative reports, drafting the consolidated narrative of outcomes, barriers, and strategic adjustments for the SPO to finalize.
  • Develop regular progress updates, data summaries, and briefing materials for senior leadership, translating program activity and outcomes into clear talking points for internal review and external stakeholder discussions.
  • Coordinate senior leadership meeting preparation by identifying needed inputs, shaping agendas around key decisions, and ensuring materials are ready for review and follow-up. Coordinate post meeting follow-up.
  • Participate in cross-sector coordination meetings as needed to support data, reporting, or project management needs.

3. Community Advisory Board & Event Support

  • Provide project management for CAB implementation tracking progress and outcome metrics.
  • Direct administrative support for CABs, including materials preparation and outreach coordination.
  • Coordinate logistics, timelines, materials, follow-up, and slide preparation for regional and statewide presentations, meetings, and events.

4. Communications & Content Pipeline

  • Project-manage Mosaic TTA webinars: in coordination with the program coordinator maintain the topic and speaker pipeline, coordinate scheduling and logistics, and track post-session evaluations.
  • Project-manage Muni TTA bulletin and newsletter production, coordinating content collection, drafting, and oversee program coordinator with distribution timelines, and tracking engagement analytics.
  • Direct the program coordinator's development of training materials and slide decks; review for quality and program alignment before routing to senior leadership for approval.

 

Qualifications

Required

  • Strong organizational and time management skills
  • Proficiency in Microsoft Office, Google Workspace, and virtual meeting platforms
  • Excellent written and verbal communication skills

Preferred

  • Experience in public health, behavioral health, or harm reduction
  • Familiarity with workforce development initiatives
  • Experience supporting coalitions or multi-partner collaborations
  • Experience working with communities disproportionately impacted by substance use and overdose

Core Competencies

  • Commitment to harm reduction philosophy and health equity
  • Cultural humility and trauma-informed approach
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong interpersonal skills and collaborative mindset
  • High level of discretion and professionalism
  • Bachelor's degree in public health, public administration, business, or a related field and a minimum of five years of relevant experience; or a master's degree and a minimum of two years of experience.
  • Demonstrated project management experience, ideally within a public health, government, or nonprofit setting.
  • Strong data and systems management skills; experience with Salesforce, or a comparable CRM/database strongly preferred.
  • Experience managing workplans, timelines, and reporting cycles.
  • Experience with supervision preferred.
  • Excellent written communication skills, including experience drafting reports and briefing materials for review by senior staff.
  • Proficiency with Salesforce, Asana, Microsoft Office 365, and virtual conferencing platforms; familiarity with Canva, WordPress, and Constant Contact a plus.
  • Knowledge of the Massachusetts opioid settlement funding landscape and municipal government structures preferred.

Skills, Abilities, Attributes

  • Strong organizational skills and sound judgment in a fast-paced, small-team, collegial environment.
  • Comfortable managing competing priorities and shifting timelines with minimal oversight.
  • Demonstrated track record of sustained high-quality, independent work in fast-paced environments.
  • Effective relationship-builder able to coordinate across internal teams and external stakeholders.
  • Ability to exercise discretion in handling confidential or sensitive information.
  • Motivated by a keen sense of mission and values with a willingness to embrace and actively support RIZE's agenda.

Work Environment

The Municipal TTA project manager is a full-time, hybrid role. RIZE is in downtown Boston; travel, primarily in-state, will be required for meetings and events as needed. This role may require evening and occasional weekend work.