Sounding the alarm: Seeing warning signs of an epidemic within the COVID pandemic (Viewpoint)

August 30, 2020

By MassLive

We are facing a terrible public health crisis affecting thousands of individuals and families in Massachusetts. The disease can be difficult to discover, diagnose and treat. While it can harm people of all backgrounds, it disproportionately impacts some of our community’s most vulnerable. It has taken a toll on our economy and is often the talk in business circles and on Beacon Hill.

But now, amid the coronavirus pandemic, our fight against the opioid epidemic may take a wrong turn.

Despite progress in reducing overdose deaths in Massachusetts prior to the COVID-19 surge earlier this year, the latest data from the commonwealth – and streaming in from across the nation – are a reminder that we cannot forget about the opioid epidemic while our attention is trained on addressing the COVID-19 pandemic.

The Massachusetts Department of Public health’s data from the first quarter of 2020 show that despite an overall decline in overdose deaths compared to the first quarter of 2019, rates of opioid overdose deaths for Black men, Hispanic men, and Black women all increased notably. While the 2020 second-quarter numbers from Massachusetts have not yet been released, the American Medical Association is reporting that more than 40 states have reported an increase in drug-related deaths. In fact, in neighboring Connecticut, that state’s Department of Public health recorded a 21.4 percent spike in overdoses during the peak of the pandemic.

It is imperative that we recognize the severity of the situation we now face. Health experts believe that the COVID-19 pandemic has and will cause more suffering and death among people with opioid use disorder (OUD). At this critical moment, we must lend our support to organizations that are on the frontline of both health crises and not lose sight of this vital public health priority.

Specifically, more resources are needed to build capacity for identifying and treating OUD; much has been invested – it is still not enough to get us where we need to be. We have made gains since the height of the crisis but we must worry both about losing ground to COVID-19 and the fact that there has not been success in bending the addiction curve among all groups – that the Black and brown communities are experiencing a staggering loss from OUD.

We have seen firsthand that social determinants of health – access to healthy food, housing, and employment or educational opportunities – correlate to higher rates of COVID-19 infection and death. In Boston, early in the pandemic, a large homeless shelter was home to an early cluster of COVID-19 with a 36 percent positivity rate. But we have to make note of the fact that the social and economic impacts of the pandemic and quarantine – people out of work or school, social support systems crushed, transportation becoming limited and dangerous – are leading to an exacerbation of those inequities. Existing health disparities will widen at a time of such major stress to our social, health care and economic systems.

When people, including friends and family who we may think are “doing just fine” or those who are already vulnerable, are suddenly faced with these harsh changes, the likelihood of substance use naturally increases. Many in the public health community believe it is only a matter of time until we see an increase of OUD caused by the socioeconomic impacts of the pandemic.

RIZE and our community partners sounded the alarm in March. We knew that as time, energy and valuable public health resources were shifted to combat the coronavirus, it would leave people with OUD, even despite our years of progress, more vulnerable. We quickly mobilized our grant-making resources and created a COVID-19 Rapid Response Fund to disburse $200,000 in crucial funding to 25 nonprofit organizations suddenly strained by the pandemic. In May, RIZE collaborated with the Boston Resiliency Fund to award $500,000 in additional grants to nonprofits working with vulnerable populations.

Organizations including the Life Connection Center in Lowell, which feeds and supports the homeless in that community, needed money to adjust operations to follow social distancing protocols in order to continue their services. In the case of the team at Boston Health Care for the Homeless Program, they needed help building a tent to facilitate self-isolation and shift staff to support the Boston Hope field hospital – all while maintaining their efforts to treat people with OUD.

The work of these and other incredible nonprofits is just a sample of what has been happening in communities across the commonwealth. While local organizations may rely on state funding or grants, they also need people in their communities to support them through donations of time and money.

We can also maintain the fight if we each do our part to address the epidemic through individual words and actions.

Just as we have learned that wearing a mask is a powerful tool to reduce the spread of COVID-19, we know that reducing the stigma of OUD is just as critical. We must be sure to support friends and neighbors who are vulnerable, and ensure that individuals suffering from the disease have access to resources and a network to get the help they need.

Let’s be sure to not lose sight of the epidemic as we throw everything we can at the pandemic.

Julie Burns is the President and CEO of RIZE Massachusetts Foundation, the only nonprofit organization solely dedicated to ending the opioid crisis in Massachusetts. On Aug. 31, RIZE will observe International Opioid Awareness Day, when the world will be honoring the lives of people lost to the drug overdose epidemic.

Position Summary

Mosaic Opioid Recovery Partnership (Mosaic), funded by the MA Department of Public Health, Bureau of Substance Addiction Services and powered by RIZE Massachusetts Foundation (RIZE), is a partnership like no other. It is a unique, public-private collaboration designed to support initiatives that are addressing the opioid overdose crisis in communities that have been historically underserved and have experienced a high rate of opioid-related overdose deaths.

The funding for Mosaic comes from the Massachusetts Opioid Recovery and Remediation Fund (ORRF), which resulted from the historic legal effort to demand justice from several private companies for the harms caused by the opioid epidemic. This is one of the first public-private partnerships of this magnitude using settlement funds for community-led initiatives.

In partnership with BSAS and municipalities receiving opioid abatement funds, RIZE manages the Municipal Training and Technical Assistance (Muni TTA) Program. This program aligns with Mosaic’s mission to ensure that opioid abatement funds are invested and remain in the communities most deeply impacted by the crisis while also fueling transformative change through grassroots, community-led efforts.

The Muni TTA project manager provides project management, data, and operational support, ensuring the Muni TTA Program runs smoothly, is well documented, and is grounded in data. This role translates program strategy into concrete workplans, tracking systems, and reporting products, and provides day-to-day task direction to the program coordinator on project deliverables.

RIZE seeks someone for this position who is passionate about ending the overdose crisis and unafraid of new ideas. Success will require a positive, can-do, learning mindset and a collaborative, team-oriented approach. We are looking for candidates who understand how complex and interconnected issues, such as funding, data systems, and municipal government structures, intersect with addressing the overdose crisis.

The project manager supports the implementation of the Muni TTA workplan and Salesforce data infrastructure, coordinates monthly and quarterly reporting, provides project management support to four regional community advisory boards (CABs), and manages the logistics and content pipeline for the program's webinar series and newsletter. This position reports to the chief program officer (CPO) and works closely with the senior program officer (SPO).

 

Key Responsibilities

1. Workplan & Data Management

  • Oversee the Muni TTA workplan and Asana project management structure across six program goals: Proactive Outreach; Communications and Engagement; Quality Assurance and Team Development; Evaluation and Reporting; Intermunicipal Collaboration and Partnerships; and Community Advisory Boards. Monitor and keep progress, and identify risks or adjustments needed to keep deliverables on track
  • Set and monitor Salesforce data quality standards, oversee the Mosaic Muni TTA dashboard in coordination with the program coordinator, and produce reports; identify data quality issues and recommend adjustments to tracked metrics as the program evolves.
  • Monitor case documentation and tracking; compile monthly quality-review summaries for senior management review.
  • Support municipal capacity assessments by synthesizing results, identifying gaps, and helping the SPO draft action plans that reflect program priorities and municipal needs.

2. Reporting & Leadership Support

  • Compile regular qualitative reports, drafting the consolidated narrative of outcomes, barriers, and strategic adjustments for the SPO to finalize.
  • Develop regular progress updates, data summaries, and briefing materials for senior leadership, translating program activity and outcomes into clear talking points for internal review and external stakeholder discussions.
  • Coordinate senior leadership meeting preparation by identifying needed inputs, shaping agendas around key decisions, and ensuring materials are ready for review and follow-up. Coordinate post meeting follow-up.
  • Participate in cross-sector coordination meetings as needed to support data, reporting, or project management needs.

3. Community Advisory Board & Event Support

  • Provide project management for CAB implementation tracking progress and outcome metrics.
  • Direct administrative support for CABs, including materials preparation and outreach coordination.
  • Coordinate logistics, timelines, materials, follow-up, and slide preparation for regional and statewide presentations, meetings, and events.

4. Communications & Content Pipeline

  • Project-manage Mosaic TTA webinars: in coordination with the program coordinator maintain the topic and speaker pipeline, coordinate scheduling and logistics, and track post-session evaluations.
  • Project-manage Muni TTA bulletin and newsletter production, coordinating content collection, drafting, and oversee program coordinator with distribution timelines, and tracking engagement analytics.
  • Direct the program coordinator's development of training materials and slide decks; review for quality and program alignment before routing to senior leadership for approval.

 

Qualifications

Required

  • Strong organizational and time management skills
  • Proficiency in Microsoft Office, Google Workspace, and virtual meeting platforms
  • Excellent written and verbal communication skills

Preferred

  • Experience in public health, behavioral health, or harm reduction
  • Familiarity with workforce development initiatives
  • Experience supporting coalitions or multi-partner collaborations
  • Experience working with communities disproportionately impacted by substance use and overdose

Core Competencies

  • Commitment to harm reduction philosophy and health equity
  • Cultural humility and trauma-informed approach
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong interpersonal skills and collaborative mindset
  • High level of discretion and professionalism
  • Bachelor's degree in public health, public administration, business, or a related field and a minimum of five years of relevant experience; or a master's degree and a minimum of two years of experience.
  • Demonstrated project management experience, ideally within a public health, government, or nonprofit setting.
  • Strong data and systems management skills; experience with Salesforce, or a comparable CRM/database strongly preferred.
  • Experience managing workplans, timelines, and reporting cycles.
  • Experience with supervision preferred.
  • Excellent written communication skills, including experience drafting reports and briefing materials for review by senior staff.
  • Proficiency with Salesforce, Asana, Microsoft Office 365, and virtual conferencing platforms; familiarity with Canva, WordPress, and Constant Contact a plus.
  • Knowledge of the Massachusetts opioid settlement funding landscape and municipal government structures preferred.

Skills, Abilities, Attributes

  • Strong organizational skills and sound judgment in a fast-paced, small-team, collegial environment.
  • Comfortable managing competing priorities and shifting timelines with minimal oversight.
  • Demonstrated track record of sustained high-quality, independent work in fast-paced environments.
  • Effective relationship-builder able to coordinate across internal teams and external stakeholders.
  • Ability to exercise discretion in handling confidential or sensitive information.
  • Motivated by a keen sense of mission and values with a willingness to embrace and actively support RIZE's agenda.

Work Environment

The Municipal TTA project manager is a full-time, hybrid role. RIZE is in downtown Boston; travel, primarily in-state, will be required for meetings and events as needed. This role may require evening and occasional weekend work.