Opioid Overdose Deaths Rise During Pandemic

May 12, 2021

By CommonWealth

DEATHS FROM OPIOID OVERDOSES increased in Massachusetts during the pandemic, after three years of a steady decline. 

The rise in deaths is an alarming sign and one that experts say is likely indicative of the harmful impacts the pandemic is having on people with substance use disorder.  

“The way we looked at it is we had an epidemic within a pandemic,” said Julie Burns, president & CEO of RIZE Massachusetts, a nonprofit working to address the opioid epidemic through research and funding. 

According to data released by the Department of Public Health on Wednesday, there were 2,104 confirmed and estimated opioid overdose deaths in 2020, the highest number ever recorded in Massachusetts. The previous peak was 2,102 deaths in 2016. 

Since 2016, an enormous state effort at addressing opioid addiction had led to decreases in overdose deaths in each of the last three years, with the number of opioid overdose deaths hovering around 2,000 annually. The 2020 figure represents an increase of 102 deaths, or 5 percent, over 2019. 

The rate of opioid overdose deaths skyrocketed in particular among black men, from 32.6 to 55.1 per 100,000 people. Hispanic men continue to have the highest rates of opioid-related deaths at 57.9 per 100,000 people. 

Gov. Charlie Baker said in a statement that the opioid epidemic and the COVID-19 pandemic “have underscored the importance of supporting disproportionately impacted communities.” “We remain focused on fighting the opioid epidemic even as we continue to battle COVID, and are committed to funding new and innovative programs to support our residents,” Baker said. 

There were some communities, particularly in Gateway Cities, that saw the number of deaths decline, including Lawrence, Lowell, Lynn, and New Bedford. Boston, however, saw a large increase in deaths, from 258 in 2019 to 311 in 2020. The next most populous cities – Worcester and Springfield – also saw increases. Several Western Massachusetts communities had more deaths this year than last year, including Agawam, Holyoke, Chicopee, and North Adams. There were also increases in Fall River, Haverhill, Malden, Marlborough, Salem, Saugus, and Stoughton. 

Caitlin McLaughlin, a spokesperson for the Boston Public Health Commission, called the report “troubling.” “It reinforces the evolving nature of the opioid epidemic and the need to double down on equitable efforts to support our most vulnerable neighbors,” she said in a statement, noting that just as with the pandemic, substance use disorder disproportionally impacted communities of color. 

McLaughlin said during the pandemic, city residents who were already struggling with substance use disorder, mental health issues, and homelessness were hurt by the increased social isolation. The drug supply has become more unpredictable and lethal. While city-run services remained operational, and city officials have been responding to calls and placing people in treatment facilities, there was a reduction in access to treatment as many daytime services closed and shelters, court services, and public safety interventions all became more limited. Meanwhile, more people were released from jails.  

Massachusetts’ increase in deaths comes amid a national rise in overdose deaths. According to CDC data, Massachusetts actually has among the lowest increases in the country. Between September 2019 and September 2020, opioid-related deaths nationally surged by 29 percent. 

State officials have been working to address the issue. Since the pandemic started, the Department of Public Health distributed 110,000 kits containing the anti-overdose drug naloxone to opioid treatment programs, community health centers, hospitals, and jails. It has created designated treatment units for COVID-positive individuals who need treatment for substance use disorder. 

While methadone, a medication used to treat addiction, is usually administered in a clinic, the federal government authorized take-home medication for certain individuals during the pandemic. Under this exception, 49 percent of Massachusetts opioid treatment program patients have been receiving take-home doses of medication as of December 2020, compared to 16 percent in December 2019. 

The state has used federal grants to run drug prevention programs in schools. Another grant is being used for a pilot program to provide recovery-based services to black and Latino men who have a history of substance abuse when they are released from jail. 

But experts say the increase in deaths in Massachusetts is a worrying indicator that the pandemic has worsened an already dire epidemic. 

Lydia Conley, president and CEO of Association for Behavioral Healthcare, which represents community-based providers, called the numbers “really discouraging and demoralizing.”  

Burns noted that isolation is one of the greatest drivers of addiction. “With COVID, there was just an unprecedented, unmanageable degree of isolation,” she said. She added that people using drugs alone are at increased danger for a fatal overdose compared to people using drugs in a group or in a place where someone will check on them. 

Conley and Burns both said the pandemic contributed to a massive disruption in addiction treatment services. Group therapy and meetings were cancelled. Individual counseling was delivered via video or telephone. Some people, such as homeless individuals, may not have had access to the technology they needed to continue counseling. 

Conley said the number of available inpatient beds for treatment, which includes residential recovery homes, dropped as facilities had to accommodate social distancing and quarantine requirements. Some people hesitated to seek treatment out of fear of virus exposure, and persistent staffing problems got worse with COVID. 

Asked about the large increase in deaths among black men, Conley said it is clear that treatment providers need a new strategy for reaching that population. “We’re not engaging black men. What is there that can we be doing differently?” she said.   

Burns said there needs to be a continued attempt to reduce the stigma of opioid use and put in place the support services people need to recover. “The immediate reaction often is to look away,” Burns said. “You see someone on a corner experiencing an overdose or using drugs or intoxicated, your gut reaction is to look away. We can’t look away from this problem. It’s too big, it’s too deep, it’s too entrenched.” 

Position Summary

Mosaic Opioid Recovery Partnership (Mosaic), funded by the MA Department of Public Health, Bureau of Substance Addiction Services and powered by RIZE Massachusetts Foundation (RIZE), is a partnership like no other. It is a unique, public-private collaboration designed to support initiatives that are addressing the opioid overdose crisis in communities that have been historically underserved and have experienced a high rate of opioid-related overdose deaths.

The funding for Mosaic comes from the Massachusetts Opioid Recovery and Remediation Fund (ORRF), which resulted from the historic legal effort to demand justice from several private companies for the harms caused by the opioid epidemic. This is one of the first public-private partnerships of this magnitude using settlement funds for community-led initiatives.

In partnership with BSAS and municipalities receiving opioid abatement funds, RIZE manages the Municipal Training and Technical Assistance (Muni TTA) Program. This program aligns with Mosaic’s mission to ensure that opioid abatement funds are invested and remain in the communities most deeply impacted by the crisis while also fueling transformative change through grassroots, community-led efforts.

The Muni TTA project manager provides project management, data, and operational support, ensuring the Muni TTA Program runs smoothly, is well documented, and is grounded in data. This role translates program strategy into concrete workplans, tracking systems, and reporting products, and provides day-to-day task direction to the program coordinator on project deliverables.

RIZE seeks someone for this position who is passionate about ending the overdose crisis and unafraid of new ideas. Success will require a positive, can-do, learning mindset and a collaborative, team-oriented approach. We are looking for candidates who understand how complex and interconnected issues, such as funding, data systems, and municipal government structures, intersect with addressing the overdose crisis.

The project manager supports the implementation of the Muni TTA workplan and Salesforce data infrastructure, coordinates monthly and quarterly reporting, provides project management support to four regional community advisory boards (CABs), and manages the logistics and content pipeline for the program's webinar series and newsletter. This position reports to the chief program officer (CPO) and works closely with the senior program officer (SPO).

 

Key Responsibilities

1. Workplan & Data Management

  • Oversee the Muni TTA workplan and Asana project management structure across six program goals: Proactive Outreach; Communications and Engagement; Quality Assurance and Team Development; Evaluation and Reporting; Intermunicipal Collaboration and Partnerships; and Community Advisory Boards. Monitor and keep progress, and identify risks or adjustments needed to keep deliverables on track
  • Set and monitor Salesforce data quality standards, oversee the Mosaic Muni TTA dashboard in coordination with the program coordinator, and produce reports; identify data quality issues and recommend adjustments to tracked metrics as the program evolves.
  • Monitor case documentation and tracking; compile monthly quality-review summaries for senior management review.
  • Support municipal capacity assessments by synthesizing results, identifying gaps, and helping the SPO draft action plans that reflect program priorities and municipal needs.

2. Reporting & Leadership Support

  • Compile regular qualitative reports, drafting the consolidated narrative of outcomes, barriers, and strategic adjustments for the SPO to finalize.
  • Develop regular progress updates, data summaries, and briefing materials for senior leadership, translating program activity and outcomes into clear talking points for internal review and external stakeholder discussions.
  • Coordinate senior leadership meeting preparation by identifying needed inputs, shaping agendas around key decisions, and ensuring materials are ready for review and follow-up. Coordinate post meeting follow-up.
  • Participate in cross-sector coordination meetings as needed to support data, reporting, or project management needs.

3. Community Advisory Board & Event Support

  • Provide project management for CAB implementation tracking progress and outcome metrics.
  • Direct administrative support for CABs, including materials preparation and outreach coordination.
  • Coordinate logistics, timelines, materials, follow-up, and slide preparation for regional and statewide presentations, meetings, and events.

4. Communications & Content Pipeline

  • Project-manage Mosaic TTA webinars: in coordination with the program coordinator maintain the topic and speaker pipeline, coordinate scheduling and logistics, and track post-session evaluations.
  • Project-manage Muni TTA bulletin and newsletter production, coordinating content collection, drafting, and oversee program coordinator with distribution timelines, and tracking engagement analytics.
  • Direct the program coordinator's development of training materials and slide decks; review for quality and program alignment before routing to senior leadership for approval.

 

Qualifications

Required

  • Strong organizational and time management skills
  • Proficiency in Microsoft Office, Google Workspace, and virtual meeting platforms
  • Excellent written and verbal communication skills

Preferred

  • Experience in public health, behavioral health, or harm reduction
  • Familiarity with workforce development initiatives
  • Experience supporting coalitions or multi-partner collaborations
  • Experience working with communities disproportionately impacted by substance use and overdose

Core Competencies

  • Commitment to harm reduction philosophy and health equity
  • Cultural humility and trauma-informed approach
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong interpersonal skills and collaborative mindset
  • High level of discretion and professionalism
  • Bachelor's degree in public health, public administration, business, or a related field and a minimum of five years of relevant experience; or a master's degree and a minimum of two years of experience.
  • Demonstrated project management experience, ideally within a public health, government, or nonprofit setting.
  • Strong data and systems management skills; experience with Salesforce, or a comparable CRM/database strongly preferred.
  • Experience managing workplans, timelines, and reporting cycles.
  • Experience with supervision preferred.
  • Excellent written communication skills, including experience drafting reports and briefing materials for review by senior staff.
  • Proficiency with Salesforce, Asana, Microsoft Office 365, and virtual conferencing platforms; familiarity with Canva, WordPress, and Constant Contact a plus.
  • Knowledge of the Massachusetts opioid settlement funding landscape and municipal government structures preferred.

Skills, Abilities, Attributes

  • Strong organizational skills and sound judgment in a fast-paced, small-team, collegial environment.
  • Comfortable managing competing priorities and shifting timelines with minimal oversight.
  • Demonstrated track record of sustained high-quality, independent work in fast-paced environments.
  • Effective relationship-builder able to coordinate across internal teams and external stakeholders.
  • Ability to exercise discretion in handling confidential or sensitive information.
  • Motivated by a keen sense of mission and values with a willingness to embrace and actively support RIZE's agenda.

Work Environment

The Municipal TTA project manager is a full-time, hybrid role. RIZE is in downtown Boston; travel, primarily in-state, will be required for meetings and events as needed. This role may require evening and occasional weekend work.